Privacy
Policy.

1. Introduction & Scope

Kris Freight Logistics ("we", "us", "our") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy details our practices concerning data processing in compliance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) of South Africa.

2. Personal Information We Collect

To provide cross-border and domestic logistics quote estimates, customs clearing, and cargo transportation services, we collect information submitted through our quote manifests and contact forms, including:

• Consignor Details: Full name, company name, email address, and direct phone number.
• Routing Specifications: Collection origin, delivery destination, and preferred timelines.
• Cargo Inventory: Commodity description, weight (in tons), volume (in CBM), and special handling or abnormal load requirements.

3. Purpose of Processing

Your personal information is collected and processed solely for the following business functions:

• Generating and transmitting accurate freight quote estimates.
• Navigating border control documentation, customs clearing, and cross-border regulatory compliance.
• Scheduling, routing, and executing road freight operations.
• Providing real-time tracking updates and operational alerts during transit.

4. Information Security & Storage

We implement robust technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. All electronic records are stored on secure servers with restricted access controls. Information is retained only as long as necessary to fulfill the operational and legal purposes defined above.

5. Third-Party Disclosures

We do not sell or lease your information to third parties. We may disclose necessary logistics specifications to verified border clearing agents, port authorities, and sub-contracted carriers purely to execute your transit instructions across jurisdictions.

6. Your Data Subject Rights

Under POPIA, you have the right to request access to the personal information we hold about you, request corrections or updates to inaccurate data, or request the deletion of your personal records from our databases. To exercise these rights, please contact our Information Command Hub.

7. Contact Information

For any queries or concerns regarding this Privacy Policy or our POPIA compliance program, please contact us at:

Kris Freight Logistics Command Hub
Giba Business Park, Westmead, Pinetown, KZN 3610
Email: info@krisfreight.co.za
Phone Support: +27 82 294 0038