Regulatory Compliance

Privacy Policy

Protection of Personal Information Act (POPIA) Policy Statement for Kris Freight Logistics (Pty) Ltd.

1. Introduction

Kris Freight Logistics (Pty) Ltd ("we", "us", "our") operates cross-border and domestic road freight services. We are committed to protecting the privacy of our clients, consignors, consignees, employees, and users of our website. This policy details how we collect, process, store, and protect personal information in compliance with the South African Protection of Personal Information Act, No. 4 of 2013 ("POPIA").

2. Information We Collect

To provide logistics services, customs clearances, and freight coordination, we collect personal and operational information, including:

  • Consignor & Consignee Details: Names, physical collection/delivery addresses, telephone numbers, and email coordinates.
  • Corporate Credentials: Company entities, VAT numbers, registration numbers, and financial billing details.
  • Transit Documentation: Customs declarations, packing lists, driver identification (for security checkpoints), and freight manifests.
  • Operational Transit Data: Scheduled collection/delivery points, consignment notes, and cargo routing manifests.

3. Purpose of Data Processing

We process personal data solely for specific, defined purposes related to logistics operations:

  • Fulfilling road freight transportation agreements and coordinating border clearance.
  • Compiling precision-engineered logistics quotes via our online manifests.
  • Ensuring security compliance, asset safety, and driver routing.
  • Billing, financial accounting, and compliance with South African Revenue Service (SARS) regulatory requirements.

4. Third-Party Sharing

Your information is only shared with third parties under strict operational parameters:

  • Border & Customs Clearing Agents: For the lawful clearance of freight across Sub-Saharan checkpoints.
  • Regulatory & Security Authorities: SARS, customs authorities, and border control agencies to comply with regional transport legislation.
  • Authorized Subcontractors: Fleet partners and depot facilities strictly involved in carrying out specific segments of transit.

5. Data Security & Storage

Critical Security Notice: We implement administrative, technological, and physical security safeguards to prevent unauthorized access, loss, or manipulation of information. Consignment data and driver logs are encrypted and hosted securely within local South African database centers.

Information is retained only for as long as necessary to complete logistics operations or satisfy legal statutory retention periods under South African company law.

6. Your Rights

Under POPIA, data subjects have the right to request access to their stored personal information, object to processing, or request correction and deletion of inaccurate data. All inquiries should be directed in writing to our designated Information Officer.

7. Contact Operations

For questions or requests under this privacy manifest, contact our compliance officer at:

Information Officer
Kris Freight Logistics (Pty) Ltd
Giba Business Park, Westmead, Pinetown, 3610
Email: info@krisfreight.co.za
Phone: +27 (0) 31 769 1122